Research Administration Management Portal

FAQs – Support and Training

How do I get training with RAMP?

A variety of training has been developed and deployed to meet the needs of users post go-live, including on-demand videos, quick reference guides, and virtual training sessions by request. For additional information on training, visit RAMP Training. For RAMP training support, submit a help request.

How do I get support with RAMP

If you need assistance, you can submit a help request to the RAMP team.

Is there a RAMP test site to work in?

Yes, the RAMP Stage site is available for training purposes. Please work with your unit to submit an access request to utilize the test site.

How do I search in RAMP?

Use % to search for partial words.  For example, the full sponsor name for NIH is “National Institutes of Health (NIH).” When searching and typing NIH, the sponsor will not appear.  If the user types “%NIH” all sponsors with “NIH” anywhere in the name will appear.